What’s a mute?
Mute is a feature allowing you to ignore some test cases if they have failed due to a known reason.
Create a mute
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In the Test cases section, select a test case.
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Go to the Mutes tab and click Create.
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Enter Name and Reason for the mute.
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To add an issue link, select Tracker and Key from the drop-down lists, and then click Submit.
